Major incident

Rice University: SSO Authentication Preventing Access to Some Services

Oct 22, 2026, 12:58 UTC
started
01:30 UTC
resolved October 23, 2026
12 h 31 min
duration

Affected: Authentication and Authorization Services

Current status of Rice University: Operational — live Rice University status

Timeline

  1. Oct 22, 2026, 12:58 UTC
    investigating
    TS&S has identified and is working to remediate an issue with our Single Sign-On environment. This issue s preventing access to some of our online services. If you are currently unable to authenticate to a TS&S site, it is likely due to this issue. We will post updates to this Statuspage as events evolve. Please note that this issue is unrelated to any of the recently reported security exploits that have been reported by outside media.
  2. Oct 22, 2026, 13:27 UTC
    monitoring
    System access via Single Sign-On has been restored and we are monitoring for stability. Please contact the TS&S Help Desk if you have any questions.
  3. Oct 23, 2026, 01:30 UTC
    resolved
    This incident has been resolved.

Updates as published by Rice University (original).

Other services with incidents at the same time

This was part of a wider event: 57 services reported incidents within the hour.

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