OutageDB

Minor incident

Blackbaud: Active Issue Alert – Blackbaud Altru® - #000700808

Nov 3, 2026, 13:50 UTC
started
14:37 UTC
resolved
47 min
duration

Affected: Blackbaud Altru®

Current status of Blackbaud: Operational — live Blackbaud status

Timeline

  1. Nov 3, 2026, 13:50 UTC
    investigating
    We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
  2. Nov 3, 2026, 13:59 UTC
    identified
    We have identified an issue impacting a subset of our customers who are unable to access or login to their websites. Our engineers have successfully diagnosed the cause, and we are working to restore access to impacted sites. Please continue to reference this page for updates.
  3. Nov 3, 2026, 14:37 UTC
    resolved
    An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Updates as published by Blackbaud (original).

Other services with incidents at the same time

This was part of a wider event: 24 services reported incidents within the hour.

More Blackbaud incidents