Minor incident

Qualys: IN Platform 1: Performance issues observed on VMDR pages (IM-12904)

Affected: Vulnerability Management (VM)

Current status of Qualys: Under maintenance — live Qualys status

Timeline

1. Oct 7, 2026, 08:11 UTC
   investigating
   Qualys Cloud Platform Operations is currently investigating an issue causing performance issues over VMDR pages. We are investigating the issue. Further updates will be provided as they become available. The reference ticket for this incident is IM-12904.
2. Oct 7, 2026, 13:29 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Oct 7, 2026, 20:23 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Oct 9, 2026, 20:31 UTC
   monitoring
   Mitigation steps have been completed, and service functionality has been restored. We are currently monitoring the service to ensure stability and confirm that the issue has been fully resolved.
5. Oct 13, 2026, 22:42 UTC
   monitoring
   We are continuing to monitor for any further issues.
6. Oct 14, 2026, 14:26 UTC
   resolved
   This incident has been resolved.

Updates as published by Qualys (original).