Major incident

GPORTAL: Partial outage affecting game servers in Frankfurt

Current status of GPORTAL: Operational — live GPORTAL status

Timeline

1. Oct 7, 2026, 08:33 UTC
   identified
   We are currently experiencing a partial outage in our Frankfurt region. Some game servers are unavailable at this time. Our team is actively investigating the root cause and working to restore all affected servers as quickly as possible. We will share an update as soon as we know more. We apologize for the inconvenience and thank you for your patience.
2. Oct 7, 2026, 09:27 UTC
   identified
   The affected game servers are reachable again. We are completing the final recovery steps and will post an update once everything is fully restored. Thanks for your patience during the disruption.
3. Oct 7, 2026, 12:03 UTC
   resolved
   This incident is now resolved. Affected game servers are fully operational and reachable as usual. Thank you for your patience during the disruption. If you still notice any issues, please reach out to our support team.

Updates as published by GPORTAL.