Ping Identity outage history and status
Is Ping Identity down right now?
Maintenance
Service Under Maintenance Affected: Australia Customer Admin Portal (maintenance), Singapore Customer Admin Portal (maintenance), Frankfurt Customer Admin Portal (maintenance), Ireland Customer Admin Portal (maintenance) Official status as of Oct 26, 2026, 16:17 UTC (refreshing…)
Open incidents
99.76%
uptime, 90 days
17
incidents, 90 days
1 h 01 min
median time to fix
Oct 24, 2026
last incident
Ping Identity components
PingOne for Enterprise - Global
- Administration API Operational
- AD Connect & Routing Service Operational
- Administration Portal Operational
- Logging and Subscription Service Operational
PingOne Advanced Services - All Geographies
- Australia Customer Admin Portal Maintenance
- Singapore Customer Admin Portal Maintenance
- Frankfurt Customer Admin Portal Maintenance
- Ireland Customer Admin Portal Maintenance
PingOne for Enterprise - Australia (.com.au services)
- Directory API Operational
- Directory Login Operational
- Office365 Service Operational
- PingOne Dock Operational
PingOne for Enterprise - Europe (.eu services)
- Directory API Operational
- Directory Login Operational
- Office365 Service Operational
- PingOne Dock Operational
PingOne for Enterprise - United States (.com services)
- Directory API Operational
- Directory Login Operational
- Office365 Service Operational
- PingOne Dock Operational
PingID Global
- Email OTP Operational
- Notification Services Operational
- PingID App Operational
Vonage API
- Number Insight API Operational
- SMS API - Outbound SMS Operational
- SMS API - Europe Traffic Operational
- SMS API - North America Operational
Twilio
- PSTN Operational
- SMS Australia Operational
- SMS Europe Operational
- SMS Operational
PingID - Australia (.com.au services)
- PingID Authenticator Operational
- PingID SDK Server Operational
- PingID Server Operational
PingID - Europe (.eu services)
- PingID Authenticator Operational
- PingID SDK Server Operational
- PingID Server Operational
PingOne and PingOne Services - Europe (.eu services)
- User Login Operational
- User Login API Operational
- Application Portal Operational
- Admin Login Operational
PingOne and PingOne Services - Australia (.asia and .com.au services)
- User Login Operational
- User Login API Operational
- Application Portal Operational
- Admin Login Operational
PingOne and PingOne Services - Singapore (.sg services)
- User Login Operational
- User Login API Operational
- Admin login Operational
- PingOne Admin Console Operational
PingOne and PingOne Services - Canada (.ca services)
- User Login Operational
- User Login: API Operational
- Application Portal Operational
- Admin Login Operational
PingOne and PingOne Services - United States (.com services)
- User Login Operational
- User Login API Operational
- Admin Login Operational
- PingOne Admin Console Operational
PingID - United States (.com services)
- PingID Authenticator Operational
Pingidentity.com Website
- apidocs.pingidentity.com Operational
- developer.pingidentity.com Operational
Ping Identity outage history
| Started (UTC) | Incident | Impact | Duration |
|---|---|---|---|
| Oct 24, 2026, 15:28 UTC | Emergency Maintenance - PingOne Advanced Services Australia Customer Admin Portal, Singapore Customer Admin Portal, Frankfurt Customer Admin Portal, Ireland Customer Admin Portal, United States West Customer Admin Portal, United States East Customer Admin Portal | No impact | 12 min |
| Oct 6, 2026, 16:29 UTC | PingOne services impacted Administration API, Directory API, Directory API, Directory API, PingID Authenticator, PingID Authenticator | Major | 4 h |
| Oct 2, 2026, 15:57 UTC | PingOne MFA - Global - Degradation PingOne MFA, PingOne MFA, PingOne MFA, PingOne MFA, PingOne MFA | Minor | 42 min |
| Oct 1, 2026, 17:51 UTC | PingOne Directory - Global - Admin UI - Degradation PingOne Admin Console, PingOne Admin Console, PingOne Admin Console, PingOne Admin Console, PingOne Admin Console | Minor | 34 min |
| Sep 28, 2026, 23:00 UTC | PingID iOS app crashes affecting authentications | No impact | <1 min |
| Sep 24, 2026, 14:52 UTC | PingOne for Enterprise - NA region - SSO and Admin Degradation Administration API, Administration Portal, Single Sign-on | Minor | 1 h 08 min |
| Sep 17, 2026, 17:01 UTC | PingID - EU Geography - Degradation PingID Server | Minor | 57 min |
| Sep 16, 2026, 14:46 UTC | PingOne for Enterprise dock and administration increasing errors Administration API, Administration Portal, PingOne Dock | Minor | 8 h 20 min |
| Sep 16, 2026, 09:20 UTC | Customer Support Portal degraded performance support.pingidentity.com | Minor | 4 h 41 min |
| Sep 4, 2026, 02:58 UTC | PingOne Advanced Services - US East / US West - Logging Systems Degradation United States West Customer Admin Portal, United States East Customer Admin Portal | Minor | 2 h 52 min |
| Sep 2, 2026, 23:40 UTC | PingOne DaVinci - Europe - Degradation DaVinci - Runtime | Minor | 1 h 05 min |
| Sep 1, 2026, 15:44 UTC | PingOne Advanced Identity Cloud - US Central Region - Service Disruption | No impact | 2 h 06 min |
| Aug 20, 2026, 17:41 UTC | PingID - US Region - Service Disruption PingID Authenticator | Critical | 1 h 06 min |
| Aug 16, 2026, 13:44 UTC | Increasing error rate in AP region | No impact | 45 min |
| Aug 16, 2026, 09:38 UTC | Increased error rate in AP region | No impact | 48 min |
| Aug 5, 2026, 08:16 UTC | PingOne Dock Intermittent High Response Time PingOne Dock, PingOne Dock, PingOne Dock | Minor | 1 h 01 min |
| Aug 4, 2026, 22:55 UTC | Degraded performance for ForgeRock Authenticator app | No impact | — |
| Jul 20, 2026, 16:30 UTC | PingOne EU Admin APIs Elevated Error Rates | Minor | <1 min |
| Jul 18, 2026, 21:03 UTC | Ping Protect US Increased Latency PingOne Protect | Minor | 2 h 05 min |
| Jul 10, 2026, 21:04 UTC | PingOne DaVinci - US East - Increased Error Rates DaVinci - Runtime | Minor | 2 h 31 min |
| Jul 10, 2026, 19:36 UTC | PingOne Risk - Global - Partial Impact on Risk Evaluation Fidelity and Increased Response Times PingOne Protect, PingOne Protect, PingOne Protect, PingOne Protect, PingOne Protect | Minor | 3 h |
| Jul 10, 2026, 16:54 UTC | PingOne DaVinci - NA, EU, AU - Slightly Elevated Error Rates for Some Customers DaVinci - Runtime, DaVinci - Runtime, DaVinci - Runtime, DaVinci - Runtime | Minor | 2 h 47 min |
| Jul 7, 2026, 05:34 UTC | PingOne Protect Dashboard NA Region Degraded Performance. PingOne Protect | Minor | 7 h 10 min |
| Jun 11, 2026, 04:34 UTC | PingID AP Degraded performance PingID Authenticator, User Login, PingOne MFA | Minor | 5 h 55 min |
| Jun 4, 2026, 22:52 UTC | Service degradation in PingOne For Enterprise Admin Console Administration API, Administration Portal | Minor | 2 h 50 min |
51 incidents in our archive since November 14, 2025.
When and where Ping Identity fails
By weekday
Most incidents start on Wed.
- Mon5
- Tue10
- Wed11
- Thu11
- Fri7
- Sat4
- Sun3
Most affected, last 12 months
- Admin Console Dashboards8
- DaVinci - Runtime8
- PingOne MFA8
- PingOne Protect6
- Administration Portal5
- PingID Authenticator5
- PingID Server5
- PingOne Dock5
When Ping Identity went down with others
- Oct 6, 2026, 14:44 UTC 22 services reported incidents within the hour
- Sep 16, 2026, 11:30 UTC 51 services reported incidents within the hour
- Sep 16, 2026, 08:10 UTC 47 services reported incidents within the hour
- Aug 20, 2026, 17:26 UTC 22 services reported incidents within the hour
- Jul 10, 2026, 16:06 UTC 29 services reported incidents within the hour
Scheduled maintenance
- Oct 24, 2026, 15:45 UTC Emergency Maintenance - PingOne Advanced Services
Other cdn, dns & security services
- Up Absolute Security Service 100% · 90 d
- Up Abuse 100% · 90 d
- Up Akamai 100% · 90 d
- Up BootstrapCDN 100% · 90 d
- Up BrandShelter 100% · 90 d
- Up cdnjs 100% · 90 d
- Up CentralNic Registry 100% · 90 d
- Up CentralNic Reseller 100% · 90 d
FAQ
- Is Ping Identity down right now?
- At our last check Ping Identity's official status page reported: Service Under Maintenance. This page refreshes the status every few minutes.
- How often does Ping Identity go down?
- Ping Identity reported 17 incidents in the last 90 days (2 major or critical), with 306 minutes of major outage: 99.76% uptime.
- When was the last Ping Identity outage?
- The latest reported incident started on Oct 24, 2026, 15:28 UTC: "Emergency Maintenance - PingOne Advanced Services", resolved after 12 min.
- How long do Ping Identity outages last?
- Half of Ping Identity's incidents in the last 90 days were resolved within 1 h 01 min.
Source: Ping Identity official status page · RSS of Ping Identity incidents · status badge for your site