No impact incident

Ping Identity: Emergency Maintenance - PingOne Advanced Services

Affected: Australia Customer Admin Portal, Singapore Customer Admin Portal, Frankfurt Customer Admin Portal, Ireland Customer Admin Portal, United States West Customer Admin Portal, United States East Customer Admin Portal

Current status of Ping Identity: Under maintenance — live Ping Identity status

Timeline

1. Oct 24, 2026, 15:28 UTC
   identified
   We are performing emergency maintenance on the PingOne Advanced Services (P1AS) Profile repository services. During the maintenance window, some profile and configuration service requests will be temporarily paused. There is no expected impact to end-user authentication or running customer workloads. Customer consoles, including the PingFederate Administration console and self-service console, will remain available. Administrative APIs will also remain available. The maintenance window is expected to extend through mid-next week. We will provide the confirmed schedule and a further update as soon as they are available.
2. Oct 24, 2026, 15:40 UTC
   resolved
   This incident has been resolved.

Updates as published by Ping Identity (original).