Minor incident

Ping Identity: PingOne MFA - Global - Degradation

Affected: PingOne MFA, PingOne MFA, PingOne MFA, PingOne MFA, PingOne MFA

Current status of Ping Identity: Under maintenance — live Ping Identity status

Timeline

1. Oct 2, 2026, 15:57 UTC
   investigating
   Ping Identity is aware of an issue impacting PingOne MFA at a global level. We are currently investigating. We will provide the next update in approximately 30 minutes, or sooner as information becomes available. For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
2. Oct 2, 2026, 16:23 UTC
   identified
   Ping Identity has identified the cause of an issue impacting PingOne MFA at a global level. Our teams are implementing a fix. We will provide the next update in approximately 60 minutes, or sooner as information becomes available. For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.
3. Oct 2, 2026, 16:40 UTC
   resolved
   This incident has been resolved. If you continue to experience issues that may be related to this event, please contact Ping Identity Support at https://support.pingidentity.com.

Updates as published by Ping Identity (original).