Major incident

Phrase: Degraded Performance of Phrase TMS (EU) starting on November 3, 2026 10:28 CET

Nov 3, 2026, 09:40 UTC

started

10:01 UTC

resolved

20 min

duration

Affected: Project management

Current status of Phrase: Operational — live Phrase status

Timeline

Nov 3, 2026, 09:40 UTC
investigating
We are currently investigating an issue affecting the Style Guides landing page in our EU region. Customers may experience difficulty accessing Style Guides, Content Groups and Phrase Ecosystem pages within Phrase TMS. Our team is actively working to identify the root cause and restore full functionality as quickly as possible.
Nov 3, 2026, 10:01 UTC
resolved
The issue affecting the Style Guides landing page in our EU region has been resolved. Access to Style Guides, Content Groups, and Phrase Ecosystem pages within Phrase TMS has been restored. We will continue to monitor the situation and implement further improvements to prevent recurrence.

Updates as published by Phrase (original).

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