Major incident

Criteo Services: Users may have trouble accessing Criteo API component

Nov 3, 2026, 10:17 UTC

started

10:26 UTC

resolved

9 min

duration

Affected: Campaigns, Campaign, Analytics, Analytics, Audiences, Audiences, Catalog, Catalog, Gateway, Account Management, Gateway, Advertiser, Products Recommendation, Partner Billing Report, oAuth, Balances, oAuth, Creatives, Recommendation, Legacy - Offsite Ads, OnSite Recommendation, ThirdPartyAccounts

Current status of Criteo Services: Operational — live Criteo Services status

Timeline

Nov 3, 2026, 10:17 UTC
investigating
We are currently investigating this issue.
Nov 3, 2026, 10:26 UTC
resolved
This incident has been resolved.

Updates as published by Criteo Services (original).

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More Criteo Services incidents

October 26, 2026 Data Processing Delays - Reporting Tools Affected
October 13, 2026 Users may have trouble accessing Commerce Max - API component
September 8, 2026 Users may have trouble accessing Criteo reporting API component
August 27, 2026 Users may have trouble accessing Commerce Max Analytics UI
July 10, 2026 Data Processing Delays - Sales metrics affected
July 8, 2026 Users may have trouble accessing Criteo UI