Critical incident

Phrase: Performance Disruption of Phrase TMS (EU) between 11:35 AM and 11:46 AM CEST on October 15, 2026

Affected: Analytics, API, CAT web editor, Connectors, File processing, Machine translation, Project management, Term base, Translation memory

Current status of Phrase: Operational — live Phrase status

Timeline

1. Oct 15, 2026, 09:44 UTC
   investigating
   We are currently investigating an issue affecting Phrase TMS services in the EU region, including the CAT editor, API, project management, translation memory, and related components. Users may experience errors or be unable to access these services at this time. Our team is actively working to identify the cause and restore full functionality as quickly as possible.
2. Oct 15, 2026, 09:58 UTC
   monitoring
   Services have stabilized and Phrase TMS in the EU region is now operating normally. We keep monitoring the situation.
3. Oct 15, 2026, 10:24 UTC
   resolved
   This incident has been resolved.

Updates as published by Phrase (original).