Minor incident

Optum: System Incident - Coding Intelligence - Production

Nov 2, 2026, 20:29 UTC

started

20:42 UTC

resolved

13 min

duration

Affected: Coding Intelligence

Current status of Optum: Operational — live Optum status

Timeline

Nov 2, 2026, 20:29 UTC
investigating
The REALTIME ECONTENT service was having repeated errors, which affected the UHCP Referral application and prevented it from getting the required information properly. Teams are actively working to identify and resolve the issue.
Nov 2, 2026, 20:42 UTC
resolved
The issue has been resolved after the team redirected traffic to Central US. Services are now operating normally.

Updates as published by Optum (original).

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