Minor incident
Pinecone: [Pod-Based Indexes] Stalled control plane operations.
Nov 2, 2026, 21:00 UTC
started
00:19 UTC
resolved November 3, 2026
3 h 19 min
duration
Affected: Index Management
Current status of Pinecone: Operational — live Pinecone status
Timeline
- Nov 2, 2026, 21:00 UTCidentifiedThe issue has been identified and a fix is being implemented.
- Nov 2, 2026, 21:29 UTCidentifiedWe are continuing to work on a fix for this issue.
- Nov 2, 2026, 23:52 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Nov 3, 2026, 00:19 UTCresolvedThis incident has been resolved.
Updates as published by Pinecone (original).
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More Pinecone incidents
- November 3, 2026 [Metrics Endpoint] 5xx Errors on */metrics/discovery
- October 14, 2026 [Inference] 5xx errors on some `llama-text-embed-v2` requests
- October 7, 2026 [SERVERLESS][GCP][us-central1] Newly created indexes failing to initialize
- September 22, 2026 [Serverless][AWS][eu-west-1] 5xx on read requests
- September 17, 2026 [Serverless][AWS][us-west-2] 5xx errors on the readpath
- September 1, 2026 5xx errors on some control plane operations