Major incident

OpenText: Core Archive for SAP® Solutions - DE and Core Archive for SAP® Solutions - AU were unavailable

Oct 1, 2026, 09:46 UTC

started

10:18 UTC

resolved

32 min

duration

Affected: Core Archive for SAP® Solutions - AU (archive.au.opentext.cloud), Core Archive for SAP® Solutions - DE (archive.de.opentext.cloud)

Current status of OpenText: Partial outage — live OpenText status

Timeline

Oct 1, 2026, 09:46 UTC
investigating
Core Archive for SAP® Solutions - DE and Core Archive for SAP® Solutions - AU are currently unavailable. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM4009632
Oct 1, 2026, 10:18 UTC
resolved
Core Archive for SAP® Solutions - DE and Core Archive for SAP® Solutions - AU were unavailable. The issue is now resolved. We appreciate your patience. Tracking Number: IM4009632

Updates as published by OpenText (original).

This was part of a wider event: 17 services reported incidents within the hour.

Island 10:28 UTC · SIEM Service Issue
Sinch 10:28 UTC · Post-Incident Notification - RTCx Services - US
Cardiff University 10:22 UTC · Issues accessing the SIMS Client via RAS
Brevo 10:19 UTC · SMS Soft Bounces
Buffer 10:11 UTC · Issue with publishing to Mastodon accounts hosted on mastodon.social and mastodon.online
Lovable 09:47 UTC · Issues with image generation and editing
ControlUp 09:33 UTC · Workflow shared forms unavailable
Contentful 09:27 UTC · Issues with advanced caching on Content Delivery API
Lightspeed 09:20 UTC · Issues with Online orders and stale reports
SerpApi 09:15 UTC · [Google Search API] [Google Light API] Performance Degradation
SMTP2GO 09:10 UTC · Connection issues and 'processed' emails
CircleCI 09:06 UTC · Delays starting Gen 2 Docker Jobs
Sumo Logic 09:03 UTC · Problem with Cloud SIEM Processing in North America 2 (US2)