Major incident

Contentful: Issues with advanced caching on Content Delivery API

Oct 1, 2026, 09:27 UTC

started

09:43 UTC

resolved October 2, 2026

24 h 16 min

duration

Affected: Content Delivery API, Content Delivery API

Current status of Contentful: Operational — live Contentful status

Timeline

Oct 1, 2026, 09:27 UTC
identified
We are investigating issues with advanced caching (specifically Stale While Revalidate (SWR)). We have identified the issue and are working towards a resolution.
Oct 1, 2026, 11:29 UTC
identified
The issue has been resolved for most customers. We continue to work on a resolution for everyone.
Oct 2, 2026, 08:43 UTC
monitoring
The fix we implemented has resolved the issue for the remaining customers. We continue to monitor the situation.
Oct 2, 2026, 09:43 UTC
resolved
This issue has been resolved.

Updates as published by Contentful (original).

This was part of a wider event: 18 services reported incidents within the hour.

Cardiff University 10:22 UTC · Issues accessing the SIMS Client via RAS
Brevo 10:19 UTC · SMS Soft Bounces
Buffer 10:11 UTC · Issue with publishing to Mastodon accounts hosted on mastodon.social and mastodon.online
Lovable 09:47 UTC · Issues with image generation and editing
OpenText 09:46 UTC · Core Archive for SAP® Solutions - DE and Core Archive for SAP® Solutions - AU were unavailable
ControlUp 09:33 UTC · Workflow shared forms unavailable
Lightspeed 09:20 UTC · Issues with Online orders and stale reports
SerpApi 09:15 UTC · [Google Search API] [Google Light API] Performance Degradation
SMTP2GO 09:10 UTC · Connection issues and 'processed' emails
CircleCI 09:06 UTC · Delays starting Gen 2 Docker Jobs
Sumo Logic 09:03 UTC · Problem with Cloud SIEM Processing in North America 2 (US2)