Critical incident

OpenText: Developer Experience (all locations) is currently experiencing an issue

Affected: Developer Experience - Thrust API Bundle, Developer Experience - Thrust API Bundle, Developer Experience - Thrust API Bundle, Developer Experience - Thrust API Bundle

Current status of OpenText: Partial outage — live OpenText status

Timeline

1. Oct 21, 2026, 03:36 UTC
   investigating
   We are currently experiencing a widespread service outage impacting Developer Experience across all locations. Customers are unable to authenticate, preventing access to the service. Our technical teams are actively investigating the issue and working to restore normal operations as quickly as possible. Further updates will be provided as more information becomes available. Reference: IM4021478
2. Oct 21, 2026, 17:31 UTC
   monitoring
   The authentication issue impacting Developer Experience across all locations has been resolved, and customer access has been restored. Our technical teams are continuing to closely monitor the environment to ensure service stability and prevent further disruptions.
3. Oct 26, 2026, 13:10 UTC
   identified
   We are currently experiencing a widespread service outage impacting Developer Experience across all locations. Customers are unable to authenticate, preventing access to the service. Our technical teams are actively investigating the issue and working to restore normal operations as quickly as possible. Further updates will be provided as more information becomes available.
4. Oct 26, 2026, 13:51 UTC
   monitoring
   The authentication issue impacting Developer Experience across all locations has been resolved, and customer access has been restored. Our technical teams are continuing to closely monitor the environment to ensure service stability and prevent further disruptions.

Updates as published by OpenText (original).