Major incident

University of Waterloo: ADFS Production Environment Maintenance - Outage

Sep 15, 2026, 13:29 UTC

started

03:05 UTC

resolved September 23, 2026

7 days 13 h

duration

Affected: ADFS

Current status of University of Waterloo: Minor issues — live University of Waterloo status

Timeline

Sep 15, 2026, 13:29 UTC
investigating
During the maintenance window, the ADFS farm servers and database server will be rebooted for Windows patching and a Veeam Agent update. Short outages are expected while the servers are being rebooted.
Sep 23, 2026, 03:05 UTC
resolved
During the maintenance window, the ADFS farm servers and database server will be rebooted for Windows patching and a Veeam Agent update. Short outages are expected while the servers are being rebooted.

Updates as published by University of Waterloo (original).

This was part of a wider event: 22 services reported incidents within the hour.

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BrowserStack 14:04 UTC · App Live is facing issues
Adapty 13:43 UTC · Elevated API Errors in EU region
Dartmouth College 13:36 UTC · Claude Code Sync Issue
Infobip 13:18 UTC · Multiple Locations - Customer Portal service degradation
Kaseya 13:02 UTC · Datto BCDR - Server3188 (Canada Region) - Cloud Operations Service Impact
LiveKit 12:31 UTC · Cloud Dashboard, Analytics Services, and Billing API failures