Major incident

Blackbaud: Active Issue Alert – Blackbaud Guided Fundraising - #000693042

Affected: Blackbaud Guided Fundraising™

Current status of Blackbaud: Operational — live Blackbaud status

Timeline

1. Sep 15, 2026, 14:16 UTC
   investigating
   We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates.
2. Sep 15, 2026, 14:30 UTC
   identified
   Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates.
3. Sep 15, 2026, 14:34 UTC
   resolved
   An issue impacting some of our customers is now resolved and services have been restored. If you have any questions about status in the future, you can always get updates at this page. Thank you.

Updates as published by Blackbaud (original).