Critical incident
Nextiva: Nextiva Contact Center Login Issues
Jul 1, 2026, 12:44 UTC
started
13:10 UTC
resolved
26 min
duration
Affected: Nextiva Contact Center
Current status of Nextiva: Operational — live Nextiva status
Timeline
- Jul 1, 2026, 12:44 UTCinvestigatingNextiva Contact Center users are experiencing issues logging in through Salesforce CTI, resetting passwords, and loading dashboards within their account. Engineers are engaged and investigating the issue.
- Jul 1, 2026, 13:10 UTCresolvedA fix has been implemented, and users should no longer experience issues loading dashboards, resetting passwords, or logging in via Salesforce CTI. If you continue to experience issues, please clear your browser cache and cookies before trying again. The incident is resolved at this time.
Updates as published by Nextiva (original).
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More Nextiva incidents
- October 20, 2026 Nextiva Contact Center Client Issues
- October 1, 2026 Sales Chat Errors
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- September 11, 2026 Nextiva Contact Center Inbound Calling Issues
- August 13, 2026 NextivaONE and NextOS Platform Login/Access Issues
- August 7, 2026 Nextiva Contact Center Login Issues