Critical incident

Imagine Learning: Multiple Products - Some students cannot complete activities

Jul 1, 2026, 13:35 UTC
started
17:05 UTC
resolved
3 h 30 min
duration

Affected: Imagine MyPath K-12, Imagine EdgeEX, Imagine+ Assessment

Current status of Imagine Learning: Operational — live Imagine Learning status

Timeline

  1. Jul 1, 2026, 13:35 UTC
    investigating
    Our team is actively investigating an issue impacting users of Imagine EdgeEX. Some of the students are facing delays and errors while performing their actions. We apologize for the inconvenience and will provide an update soon.
  2. Jul 1, 2026, 13:55 UTC
    investigating
    We are continuing to investigate this issue.
  3. Jul 1, 2026, 14:33 UTC
    monitoring
    A fix has been implemented and we are monitoring its results.
  4. Jul 1, 2026, 17:05 UTC
    resolved
    We are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.

Updates as published by Imagine Learning (original).

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