Critical incident
Imagine Learning: Multiple Products - Some students cannot complete activities
Jul 1, 2026, 13:35 UTC
started
17:05 UTC
resolved
3 h 30 min
duration
Affected: Imagine MyPath K-12, Imagine EdgeEX, Imagine+ Assessment
Current status of Imagine Learning: Operational — live Imagine Learning status
Timeline
- Jul 1, 2026, 13:35 UTCinvestigatingOur team is actively investigating an issue impacting users of Imagine EdgeEX. Some of the students are facing delays and errors while performing their actions. We apologize for the inconvenience and will provide an update soon.
- Jul 1, 2026, 13:55 UTCinvestigatingWe are continuing to investigate this issue.
- Jul 1, 2026, 14:33 UTCmonitoringA fix has been implemented and we are monitoring its results.
- Jul 1, 2026, 17:05 UTCresolvedWe are happy to report that users should now be able to resume activities without difficulty. We apologize for the prior inconvenience.
Updates as published by Imagine Learning (original).
Other services with incidents at the same time
More Imagine Learning incidents
- October 5, 2026 Imagine Math - Rostering updates delayed
- September 24, 2026 Twig Science - Users Cannot Log In to Twig Elementary
- September 22, 2026 Imagine Odysseyware and Ignite Virtual Academy - New Users Cannot Log In
- September 22, 2026 Imagine Instructional Services and Academies - Some Users Cannot Launch Imagine Edgenuity Courses
- September 18, 2026 Imagine Learning Classroom - Some Users Experience Errors
- September 16, 2026 IL On Demand - Degraded Performance due to Salesforce