Major incident
mux: Live Stream Disruptions
Jul 8, 2026, 17:29 UTC
started
14:02 UTC
resolved July 9, 2026
20 h 33 min
duration
Affected: Mux Video - Live
Current status of mux: Operational — live mux status
Timeline
- Jul 8, 2026, 17:29 UTCinvestigatingWe are investigating an issue affecting live streams. Some viewers may experience dropped or interrupted live streams. Our team has identified the underlying infrastructure issue and is actively working on a resolution. We will provide updates as more information becomes available.
- Jul 8, 2026, 17:43 UTCidentifiedThe issue has been identified and a fix is being implemented.
- Jul 8, 2026, 19:57 UTCmonitoringA fix has been implemented and we are monitoring the results.
- Jul 8, 2026, 19:57 UTCmonitoringWe are continuing to monitor for any further issues.
- Jul 9, 2026, 14:02 UTCresolvedThis incident has been resolved.
Updates as published by mux (original).
Other services with incidents at the same time
This was part of a wider event: 19 services reported incidents within the hour.
- Northwestern Information Technology 18:12 UTC · Cognos and Research Portal Service Interruption
- Tyk Cloud 17:39 UTC · [StatusCake] https://controller-aws-use1.cloud-ara.tyk.io:37001/health status is Down
- Tenable 17:30 UTC · Tenable One, Tenable VM: Login issues in Fedcloud
- SHiFT 16:57 UTC · Long loading times when launching Borderlands 2 and Borderlands: The Pre-Sequel
- Zenoti 16:51 UTC · Zenoti University is not operational
- Thryv 16:42 UTC · Thryv Business Center - Platform Down
More mux incidents
- October 21, 2026 Mux Data Collection Latency
- October 21, 2026 Degraded VOD playback
- October 9, 2026 Elevated API Latency
- October 5, 2026 Elevated errors on Direct Uploads
- July 15, 2026 video live and playback issues
- July 14, 2026 Video Playback Issues