Critical incident
Northwestern Information Technology: Cognos and Research Portal Service Interruption
Jul 8, 2026, 18:12 UTC
started
19:15 UTC
resolved
1 h 03 min
duration
Affected: Cognos Self-Service Reporting and Data Visualization (Reporting and Analytics), Research Portal (Research Administration Systems)
Current status of Northwestern Information Technology: Under maintenance — live Northwestern Information Technology status
Timeline
- Jul 8, 2026, 18:12 UTCidentifiedNorthwestern Information Technology has identified an issue with Cognos and Research Portal impacting a subset of services. IT support staff are working to restore full service as quickly as possible. The next update will be provided by 14:00 CDT.
- Jul 8, 2026, 18:56 UTCmonitoringNorthwestern Information Technology has implemented a fix and services are returning to normal operation at this time. We will continue to monitor for any issues. The next update will be provided by 15:00 CDT.
- Jul 8, 2026, 19:15 UTCresolvedThis incident has been resolved.
Updates as published by Northwestern Information Technology (original).
Other services with incidents at the same time
This was part of a wider event: 19 services reported incidents within the hour.
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