Minor incident

MoonPay: Onramp delivery of some crypto assets is delayed

Sep 30, 2026, 14:51 UTC

started

15:02 UTC

resolved

10 min

duration

Affected: On-ramp Widget, MoonPay App

Current status of MoonPay: Under maintenance — live MoonPay status

Timeline

Sep 30, 2026, 14:51 UTC
investigating
We are investigating this issue and we will provide more updates in the next few hours.
Sep 30, 2026, 15:01 UTC
investigating
We are continuing to investigate this issue.
Sep 30, 2026, 15:02 UTC
resolved
This incident has been resolved, all transactions are processing normally.

Updates as published by MoonPay (original).

Sage 15:40 UTC · E-Reporting - Partial Outage
Rice University 15:33 UTC · Martel, Brown, and Jones Colleges, wired and wireless outage. Facilities are investigating.
OpenText 15:17 UTC · Core Capture EU is experiencing degraded performance
Akamai 15:03 UTC · Akamai Control Center and Configuration Deployment Issues
Ohio University 15:02 UTC · Digital Signage Displays (Rise Vision)
Seismic Software 14:56 UTC · Slowness issues for customers in EAST4 region
Brown University 14:54 UTC · University Services Access & Duo Setup Delays for New Accounts
Kaseya 14:51 UTC · Service Disruption - VSA 10 - APAC-Hosted-1
tricentis 14:51 UTC · qTest Occasional Slowdowns
Genetec Cloud Products 14:48 UTC · Potential issue affecting Genetec Cloud Products / Security Center SaaS → Web, desktop, and Mobile applications East US 2
Navan 14:45 UTC · MakeMyTrip inventory outage
Asana 14:31 UTC · Partial API outage
Kraken 14:28 UTC · FIX API order placement issues for recently listed markets
Warp 14:22 UTC · Session sharing is degraded
Logos 14:13 UTC · Search and Study Assistant outage