Major incident

MoonPay: Can't continue during buy flow

Oct 2, 2026, 13:13 UTC

started

13:20 UTC

resolved

7 min

duration

Affected: MoonPay App

Current status of MoonPay: Under maintenance — live MoonPay status

Timeline

Oct 2, 2026, 13:13 UTC
investigating
We're currently investigating why some users can't proceed on the buy flow. We'll provide an update soon.
Oct 2, 2026, 13:18 UTC
identified
Deploying a fix
Oct 2, 2026, 13:20 UTC
resolved
This incident has been resolved.

Updates as published by MoonPay (original).

This was part of a wider event: 14 services reported incidents within the hour.

LaunchDarkly 14:10 UTC · Elevated error rates in the LaunchDarkly application
University of Waterloo 14:08 UTC · Netmon Web GUI down - Degradation
Akamai 13:53 UTC · Edge Delivery Issues
Batch 13:41 UTC · Dashboard intermittently unavailable
Bling 13:38 UTC · Problemas na obtenção de token para API
Barracuda Networks 13:35 UTC · Barracuda XDR - Service Disruption on o365 event ingestion
Cytracom 13:27 UTC · ControlOne partial service degradation in the [US-SouthEast ATL] Region
Ideogram 13:14 UTC · Outage on all models
Moneris 13:14 UTC · Batch upload via SFTP - Important Update
Bling 13:14 UTC · Dificuldade no acesso da Home Banking
Bling 13:08 UTC · Redirecionamento indevido para login na Gestão de Anúncios
Brainly 13:07 UTC · [brainly.com] Elevated number of errors and degraded performance
KingHost 13:05 UTC · VPS - Instabilidade no Acesso
CM.com 12:57 UTC · Email Campaigns - Increased soft bounces to Microsoft and iCloud recipients
Mews 12:48 UTC · Downgraded Performance - Connector API - kiosks, printers, integrations are affected