Minor incident

MongoDB Cloud: GCP Availability Zone europe-west2-b connectivity issues

Oct 20, 2026, 07:32 UTC
started
20:09 UTC
resolved
12 h 36 min
duration

Affected: MongoDB Cloud

Current status of MongoDB Cloud: Operational — live MongoDB Cloud status

Timeline

  1. Oct 20, 2026, 07:32 UTC
    identified
    Since 0600 UTC we have observed cluster node connectivity issues isolated to a single availability zone, GCP europe-west2-b. Atlas clusters are distributed across multiple AZs and 3-node clusters can continue to serve reads and writes from nodes in the other 2 Availability Zones in this region. We are working with our partners to resolve the cause of the issue and restore service to the affected nodes.
  2. Oct 20, 2026, 08:38 UTC
    identified
    The Google Cloud status page has been updated to report further information, follow this link for details https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj
  3. Oct 20, 2026, 11:43 UTC
    monitoring
    We are seeing signs of Availability Zone connectivity improving and are continuing to monitor.
  4. Oct 20, 2026, 20:09 UTC
    resolved
    This incident has been resolved.

Updates as published by MongoDB Cloud (original).

Other services with incidents at the same time

This was part of a wider event: 26 services reported incidents within the hour.

More MongoDB Cloud incidents