Minor incident
MongoDB Cloud: GCP Availability Zone europe-west2-b connectivity issues
Oct 20, 2026, 07:32 UTC
started
20:09 UTC
resolved
12 h 36 min
duration
Affected: MongoDB Cloud
Current status of MongoDB Cloud: Operational — live MongoDB Cloud status
Timeline
- Oct 20, 2026, 07:32 UTCidentifiedSince 0600 UTC we have observed cluster node connectivity issues isolated to a single availability zone, GCP europe-west2-b. Atlas clusters are distributed across multiple AZs and 3-node clusters can continue to serve reads and writes from nodes in the other 2 Availability Zones in this region. We are working with our partners to resolve the cause of the issue and restore service to the affected nodes.
- Oct 20, 2026, 08:38 UTCidentifiedThe Google Cloud status page has been updated to report further information, follow this link for details https://status.cloud.google.com/incidents/Xs2XTHzAVC9YnafnPyzj
- Oct 20, 2026, 11:43 UTCmonitoringWe are seeing signs of Availability Zone connectivity improving and are continuing to monitor.
- Oct 20, 2026, 20:09 UTCresolvedThis incident has been resolved.
Updates as published by MongoDB Cloud (original).
Other services with incidents at the same time
This was part of a wider event: 26 services reported incidents within the hour.
- Whatnot 08:25 UTC · DPD UK is experiencing label generation issues
- Zenoti 08:18 UTC · Hyperconnect functionality issues reported for EURO01 Customers
- Palo Alto Networks Cloud Services 07:52 UTC · [Cortex XDR / XSIAM / XSOAR 8 / XPANSE/ CLOUD] Degraded Performance in UK Region
- ShipStation 07:51 UTC · DPD label creation
- DataCamp 07:51 UTC · Alteryx exercises unavailable
- Thomson Reuters Legal 07:47 UTC · CoCounsel now UK and EU Chats and uploads are failing
- Feefo 07:47 UTC · Significant outage to all inbound traffic
- Netlify 07:47 UTC · Agent Runner failures
- ClickHouse Cloud 07:39 UTC · Google Cloud Outage
- Sourcegraph 07:38 UTC · Sourcegraph Cloud is degraded in Europe region
- 360 Monitoring 07:34 UTC · False alerts about "no data" or other events might be received for servers
- Cloudways 07:29 UTC · Autonomous: Partial Service Degradation – London Region
- Grafana Cloud 07:28 UTC · IRM outage in the region prod-gb-south-0 and prod-eu-west-0
- Lightspeed 07:26 UTC · Restaurant O-Series: Brief API degradation
- Nextiva 07:22 UTC · Nextiva Contact Center Client Issues
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- October 1, 2026 Trigger processing may be delayed globally
- September 30, 2026 Delays in Atlas cluster management operations
- September 16, 2026 Support Portal Outage