Minor incident

MongoDB Cloud: MongoDB Charts: Infinite login loop when creating new Charts projects

Oct 2, 2026, 00:01 UTC
started
05:02 UTC
resolved
5 h
duration

Affected: MongoDB Charts

Current status of MongoDB Cloud: Operational — live MongoDB Cloud status

Timeline

  1. Oct 2, 2026, 00:01 UTC
    identified
    Since approximately 23:30 UTC on 2026-10-01, users creating new Charts projects by clicking on the "Visualization" tab will repeatedly be prompted to login and will not be able to view the Charts interface. While these Charts projects will be created, we cannot guarantee the timing at this moment. Existing Charts projects are not affected.
  2. Oct 2, 2026, 05:02 UTC
    resolved
    This incident has been resolved.

Updates as published by MongoDB Cloud (original).

Other services with incidents at the same time

This was part of a wider event: 27 services reported incidents within the hour.

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