No impact incident

MongoDB Cloud: Admin Admin API: Intermittent Increase in 5xx errors

Oct 9, 2026, 13:11 UTC

started

15:46 UTC

resolved

2 h 35 min

duration

Affected: MongoDB Cloud

Current status of MongoDB Cloud: Operational — live MongoDB Cloud status

Timeline

Oct 9, 2026, 13:11 UTC
investigating
We are seeing elevated HTTP 500 errors affecting the MongoDB Atlas Admin API. Users may experience intermittent failures when making API calls. We are investigating the root cause and will share another update as our investigation continues.
Oct 9, 2026, 14:43 UTC
monitoring
We have deployed a mitigation for the elevated HTTP 500 errors affecting the MongoDB Atlas Admin API. We are seeing signs of recovery and are monitoring the service to confirm the issue does not recur before resolving this incident.
Oct 9, 2026, 15:46 UTC
resolved
This incident has been resolved.

Updates as published by MongoDB Cloud (original).

This was part of a wider event: 47 services reported incidents within the hour.

Asaas 14:09 UTC · Instabilidade no disparo de Webhooks
Base 13:48 UTC · Base Mainnet proposals halted
ACT 13:38 UTC · WorkKeys Curriculum Platform Experiencing an Outage
Granicus System 13:31 UTC · Granicus Issue Notification: govService GovQA
CloudAMQP 13:28 UTC · Connectivity issues in Azure West Europe
Optimizely Service 13:24 UTC · Content Graph Performance Degradation
Procore Technologies 13:12 UTC · Errors Across Procore Platform
OverDrive 13:10 UTC · Audiobook playback issues
Worldpay 13:05 UTC · INC0682598 - We are investigating potential issues with Worldpay Dashboard
Zenoti 12:56 UTC · Zenoti Application Outage - ASIA22
Kraken 12:50 UTC · BRL PIX deposits degraded performance
Buffer 12:38 UTC · Buffer Service Disruption
Pitney Bowes 12:34 UTC · Service Disruption observed for Payment Services for USA region
Tiendanube AR 12:30 UTC · Interrupción parcial identificada - Administrador Nube
Fasthosts 12:18 UTC · WordPress Accessibility Issues