No impact incident

MongoDB Cloud: Delays in Atlas cluster management operations

Affected: MongoDB Cloud

Current status of MongoDB Cloud: Operational — live MongoDB Cloud status

Timeline

1. Sep 30, 2026, 18:51 UTC
   investigating
   We are investigating an issue with Atlas metrics ingestion that may delay cluster management operations, including cluster creation and modification.
2. Sep 30, 2026, 19:01 UTC
   identified
   We've identified an issue with metric ingestion that is causing delays to Atlas Cluster management operations for some customers. Clusters may also appear degraded in the Atlas UI while metrics ingestion is delayed; however, the cluster health is unaffected.
3. Sep 30, 2026, 19:26 UTC
   monitoring
   The team has implemented a fix and latency of Atlas Cluster management operations are returning to normal. Clusters that incorrectly appeared as degraded in the Atlas UI are also beginning to correctly update their status.
4. Sep 30, 2026, 21:02 UTC
   resolved
   This incident has been resolved.

Updates as published by MongoDB Cloud (original).