Major incident

Mirakl: Mirakl Connect: Product creation temporarily unavailable

Affected: Mirakl Connect

Current status of Mirakl: Operational — live Mirakl status

Timeline

1. Oct 16, 2026, 16:03 UTC
   identified
   We are currently experiencing a technical issue affecting all channels. Product creation and correction features, including “Adjust file” generation, are currently unavailable. Our team is working to resolve the issue.
2. Oct 17, 2026, 07:27 UTC
   identified
   Our teams are continuing to work on resolving this incident. We will provide another update as soon as we have more information.
3. Oct 17, 2026, 11:47 UTC
   identified
   Our teams are continuing to work on resolving this incident. We will provide another update as soon as we have more information.
4. Oct 17, 2026, 14:23 UTC
   monitoring
   We have deployed a fix and are closely monitoring the situation. Product creation and correction features, including “Adjust file” generation, are available again.
5. Oct 17, 2026, 14:46 UTC
   resolved
   We resolved the issue affecting product creation and correction features across all channels, including “Adjust file” generation. A fix has been deployed, and all affected features are now available again. We apologize for the inconvenience and thank you for your patience.

Updates as published by Mirakl (original).