Critical incident

Mirakl: Mirakl Hosting Region Outage

Affected: Europe, North America, South America, South-East Asia

Current status of Mirakl: Operational — live Mirakl status

Timeline

1. Oct 22, 2026, 08:34 UTC
   investigating
   We are encountering a complete outage on multiple hosting region, our technical team is investigating the root cause and are working to restore service as quickly as possible.
2. Oct 22, 2026, 08:44 UTC
   investigating
   We are continuing to investigate this issue.
3. Oct 22, 2026, 08:46 UTC
   identified
   We have identified the root-cause of the outage, our technical team is working on restoring the service as soon as possible.
4. Oct 22, 2026, 08:51 UTC
   monitoring
   Our technical team has restored the service, and we are now closely monitoring the overall platform for stability.
5. Oct 22, 2026, 09:14 UTC
   resolved
   The incident has been resolved, and the service is back to normal. We apologize for any inconvenience caused and thank you for your patience.

Updates as published by Mirakl (original).