Minor incident

Meltwater Media Intelligence Platform: Engage - Media Upload issues

Affected: Application, Search, Reports

Current status of Meltwater Media Intelligence Platform: Operational — live Meltwater Media Intelligence Platform status

Timeline

1. Oct 5, 2026, 18:40 UTC
   investigating
   We are currently facing issues with uploading media in Engage. Users are currently unable to upload media in Engage Publish, Conversations, and Asset Library. Our Engineering team is aware and is actively working on the issue. We apologize for the inconvenience and will provide updates accordingly.
2. Oct 5, 2026, 19:12 UTC
   monitoring
   This issue has been resolved. Uploading images in Engage is now functioning as expected. We will continue to monitor the situation closely and provide updates accordingly. Thank you for your patience.
3. Oct 6, 2026, 20:50 UTC
   resolved
   After a period of monitoring, this issue is now resolved. Media Uploads continue to function as expected in the Engage platform.

Updates as published by Meltwater Media Intelligence Platform (original).