OutageDB

Minor incident

Kaseya: Datto Endpoint Backup for PC - Cloud Siris 296721 - US East - Degraded Cloud Operations

Oct 5, 2026, 19:25 UTC
started
15:41 UTC
resolved October 6, 2026
20 h 16 min
duration

Affected: Backup

Current status of Kaseya: Partial outage — live Kaseya status

Timeline

  1. Oct 5, 2026, 19:25 UTC
    investigating
    We are aware of a problem where Datto Endpoint Backup for PC users hosted on Cloud Siris 296721 in the US East region can experience degraded backup performance. The Kaseya R&D Team is currently investigating the issue and working towards a resolution. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
  2. Oct 6, 2026, 12:59 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  3. Oct 6, 2026, 15:41 UTC
    resolved
    This incident has been resolved.

Updates as published by Kaseya (original).

Other services with incidents at the same time

This was part of a wider event: 27 services reported incidents within the hour.

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