Critical incident
Knock: Errors with tracked link resolution
Apr 14, 2026, 15:09 UTC
started
15:19 UTC
resolved
11 min
duration
Current status of Knock: Operational — live Knock status
Timeline
- Apr 14, 2026, 15:09 UTCinvestigatingWe are investigating errors resolving and redirecting tracked links.
- Apr 14, 2026, 15:14 UTCmonitoringWe've shipped a fix and are seeing resolution in tracked link resolution. We are monitoring closely.
- Apr 14, 2026, 15:19 UTCresolvedThis incident has now been resolved and the service is now fully operational.
Updates as published by Knock.
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More Knock incidents
- October 1, 2026 Warehouse message synchronization delayed
- September 21, 2026 Knock dashboard login magic links are unavailable
- August 31, 2026 Workflow processing and message delivery errors
- July 16, 2026 Workflow processing and message delivery errors
- July 10, 2026 Workflow engine outage
- July 1, 2026 July message data delayed