Major incident

YNAB: Help Center / Knowledge Base is Down

Affected: Website (www.ynab.com)

Current status of YNAB: Operational — live YNAB status

Timeline

1. Apr 14, 2026, 14:36 UTC
   investigating
   Our partner, Kustomer, is down. We are waiting on a status update.
2. Apr 14, 2026, 14:41 UTC
   resolved
   This issue has been resolved.

Updates as published by YNAB (original).