Major incident
Knock: Workflow processing and message delivery errors
Aug 31, 2026, 16:42 UTC
started
18:26 UTC
resolved
1 h 45 min
duration
Current status of Knock: Operational — live Knock status
Timeline
- Aug 31, 2026, 16:42 UTCidentifiedSome customers may seen errors in workflow run processing. We've identified the issue and are rolling out a fix.
- Aug 31, 2026, 16:59 UTCmonitoringA fix has been implemented, and we're currently monitoring the service. Earlier failing workflows are being retried.
- Aug 31, 2026, 17:35 UTCmonitoringA fix has been implemented, and we're currently monitoring the service.
- Aug 31, 2026, 18:26 UTCresolvedThis incident has now been resolved and the service is now fully operational.
Updates as published by Knock.
Other services with incidents at the same time
This was part of a wider event: 23 services reported incidents within the hour.
- Red Hat 17:31 UTC · Ask Red Hat - Outage
- Dutchie 17:30 UTC · Snowflake Data and Reporting Outage
- Glia 17:29 UTC · Service disruption of Glia Platform affecting engagements
- Snowflake 17:20 UTC · INC20000188
- Kennesaw State University 17:19 UTC · Microsoft Outlook Issue Identified - Monday, 08/31/2026
- GSU Technology Systems 16:28 UTC · Service Alert- Microsoft Exchange
- Circle 16:16 UTC · USDC and CCTP on Injective — Delayed mints, burns, and transfers
- Northwestern Information Technology 16:10 UTC · Office 365 Email and Calendaring Service Interruption
- Render 15:47 UTC · Service instability in Singapore
More Knock incidents
- October 1, 2026 Warehouse message synchronization delayed
- September 21, 2026 Knock dashboard login magic links are unavailable
- July 16, 2026 Workflow processing and message delivery errors
- July 10, 2026 Workflow engine outage
- July 1, 2026 July message data delayed
- May 1, 2026 We're investigating an issue with our Agent in the dashboard