Minor incident

Klarna: Merchant Settlements / Payouts degradation

Oct 13, 2026, 13:25 UTC
started
16:16 UTC
resolved
2 h 51 min
duration

Affected: Europe, North America

Current status of Klarna: Operational — live Klarna status

Timeline

  1. Oct 13, 2026, 13:25 UTC
    investigating
    Merchant settlements is experiencing degraded performance. We are working to restore the service as soon as possible. Thank you for your patience.
  2. Oct 13, 2026, 13:34 UTC
    monitoring
    Performance has returned to normal, and we are seeing an increase in processed settlements. We will continue to monitor settlement processing to confirm sustained recovery. Thank you for your patience.
  3. Oct 13, 2026, 16:16 UTC
    resolved
    This incident has been resolved.

Updates as published by Klarna (original).

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