Major incident

Klarna: Klarna Payments degradation

Affected: Europe

Current status of Klarna: Operational — live Klarna status

Timeline

1. Sep 2, 2026, 15:50 UTC
   investigating
   We are currently experiencing a degradation to Klarna Payments. We are working to restore the service as soon as possible. Thank you for your patience.
2. Sep 2, 2026, 18:35 UTC
   investigating
   We are continuing to investigate this issue.
3. Sep 2, 2026, 18:36 UTC
   investigating
   We are continuing to investigate this issue.
4. Sep 2, 2026, 20:05 UTC
   identified
   The issue has been identified and a fix is being implemented.
5. Sep 2, 2026, 23:37 UTC
   identified
   The initial fix did not have the intended outcome, we have now identified another fix which is being implemented. Thank you for your patience.
6. Sep 3, 2026, 00:39 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
7. Sep 3, 2026, 00:53 UTC
   resolved
   This incident has been resolved.

Updates as published by Klarna (original).