Major incident

Klarna: BankID is experiencing issues in Norway and Finland

Affected: Europe, Europe

Current status of Klarna: Operational — live Klarna status

Timeline

1. Apr 26, 2026, 12:12 UTC
   investigating
   We are currently experiencing a BankID outage in Norway and Finland. We are working to restore the service as soon as possible. Thank you for your patience.
2. Apr 26, 2026, 12:55 UTC
   identified
   The issue has been identified and a fix is being implemented.
3. Apr 26, 2026, 12:55 UTC
   monitoring
   A fix has been implemented and we are monitoring the results.
4. Apr 26, 2026, 12:56 UTC
   resolved
   This incident has been resolved.

Updates as published by Klarna (original).