OutageDB

Major incident

Kaseya: ConnectBooster - Intermittent Sync and Access issues

Sep 28, 2026, 16:18 UTC
started
23:39 UTC
resolved
7 h 21 min
duration

Affected: Portal

Current status of Kaseya: Partial outage — live Kaseya status

Timeline

  1. Sep 28, 2026, 16:18 UTC
    identified
    We are aware of a problem where some users are experiencing intermittent sync and access issues within their ConnectBooster portals. The Kaseya Engineering Team have Identified the issue are are working on a fix. Should you need any additional questions or require assistance, please contact our support team at https://helpdesk.kaseya.com/hc/en-gb#/contact Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
  2. Sep 28, 2026, 22:56 UTC
    monitoring
    A fix has been implemented and we are monitoring the results.
  3. Sep 28, 2026, 23:39 UTC
    resolved
    This incident has been resolved.

Updates as published by Kaseya (original).

Other services with incidents at the same time

This was part of a wider event: 51 services reported incidents within the hour.

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