Instructure incidents — OutageDBIncidents reported by Instructurehttps://outagedb.com/Minor Instructure incident: Some users may be experiencing slow load times or errors when accessing New Quizzeshttps://outagedb.com/status/instructure/2026-10-26-some-users-may-be-experiencing-slow-load-times/https://outagedb.com/status/instructure/2026-10-26-some-users-may-be-experiencing-slow-load-times/Resolved after 2 h 31 min.Mon, 26 Oct 2026 09:38:48 GMTMinor Instructure incident: New Quizzes Regrading Giving Errors on Ordering Questionshttps://outagedb.com/status/instructure/2026-10-22-new-quizzes-regrading-giving-errors-on-ordering-questions/https://outagedb.com/status/instructure/2026-10-22-new-quizzes-regrading-giving-errors-on-ordering-questions/Resolved after 1 h 32 min.Thu, 22 Oct 2026 18:19:14 GMTMinor Instructure incident: Some users are experiencing slow load times when accessing Canvashttps://outagedb.com/status/instructure/2026-10-22-some-users-are-experiencing-slow-load-times-when/https://outagedb.com/status/instructure/2026-10-22-some-users-are-experiencing-slow-load-times-when/Resolved after 22 min.Thu, 22 Oct 2026 13:01:29 GMTMinor Instructure incident: Some users may be experiencing slow load times or errors when previewing files in Canvashttps://outagedb.com/status/instructure/2026-10-22-some-users-may-be-experiencing-slow-load-times/https://outagedb.com/status/instructure/2026-10-22-some-users-may-be-experiencing-slow-load-times/Resolved after 36 min.Thu, 22 Oct 2026 09:43:51 GMTNo impact Instructure incident: PHP Awarenesshttps://outagedb.com/status/instructure/https://outagedb.com/status/instructure/Resolved after 3 h 58 min.Wed, 21 Oct 2026 21:34:21 GMTMajor Instructure incident: 500 errors when accessing Canvas Data 2https://outagedb.com/status/instructure/2026-10-21-500-errors-when-accessing-canvas-data-2/https://outagedb.com/status/instructure/2026-10-21-500-errors-when-accessing-canvas-data-2/Resolved after 1 h 47 min.Wed, 21 Oct 2026 21:06:54 GMTNo impact Instructure incident: PHP awarenesshttps://outagedb.com/status/instructure/2026-10-21-php-awareness/https://outagedb.com/status/instructure/2026-10-21-php-awareness/Ongoing.Wed, 21 Oct 2026 20:43:25 GMTMinor Instructure incident: Edit discussion page error when Checkpoints disabledhttps://outagedb.com/status/instructure/2026-10-20-edit-discussion-page-error-when-checkpoints-disabled/https://outagedb.com/status/instructure/2026-10-20-edit-discussion-page-error-when-checkpoints-disabled/Resolved after 2 h 24 min.Tue, 20 Oct 2026 21:44:27 GMTMinor Instructure incident: Some Users May Be Unable To Log Into Canvashttps://outagedb.com/status/instructure/2026-10-15-some-users-may-be-unable-to-log-into/https://outagedb.com/status/instructure/2026-10-15-some-users-may-be-unable-to-log-into/Resolved after 1 h 46 min.Thu, 15 Oct 2026 20:48:29 GMTMinor Instructure incident: Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are processing slowly for some usershttps://outagedb.com/status/instructure/2026-09-30-canvas-jobs-course-import-export-sis-imports-blueprint/https://outagedb.com/status/instructure/2026-09-30-canvas-jobs-course-import-export-sis-imports-blueprint/Resolved after 2 h.Wed, 30 Sep 2026 17:04:23 GMTMinor Instructure incident: Some users are experiencing errors when interacting with SCORM packages.https://outagedb.com/status/instructure/https://outagedb.com/status/instructure/Resolved after 19 min.Fri, 18 Sep 2026 13:17:07 GMTMinor Instructure incident: Due to an incident impacting our external service provider (Salesforce), we are currently experiencing issues with our Instructure Support communication channels.https://outagedb.com/status/instructure/https://outagedb.com/status/instructure/Resolved after 6 h 37 min.Wed, 16 Sep 2026 08:52:49 GMTMinor Instructure incident: Some users are experiencing slow load times when accessing Canvashttps://outagedb.com/status/instructure/https://outagedb.com/status/instructure/Resolved after 33 min.Mon, 14 Sep 2026 09:13:02 GMTMinor Instructure incident: Canvas support phone system is experiencing connection issueshttps://outagedb.com/status/instructure/https://outagedb.com/status/instructure/Resolved after 5 h 33 min.Mon, 14 Sep 2026 06:52:28 GMTMinor Instructure incident: Errors Following Item Creation In Canvashttps://outagedb.com/status/instructure/https://outagedb.com/status/instructure/Resolved after 15 min.Fri, 11 Sep 2026 15:26:11 GMTNo impact Instructure incident: Slow load times and Page error messageshttps://outagedb.com/status/instructure/https://outagedb.com/status/instructure/Resolved after —.Thu, 10 Sep 2026 14:51:01 GMTMinor Instructure incident: Slow loading and page error messages when accessing New Quizzeshttps://outagedb.com/status/instructure/https://outagedb.com/status/instructure/Resolved after 28 min.Thu, 10 Sep 2026 14:13:41 GMTNo impact Instructure incident: Slow load times and page errors when accessing Canvashttps://outagedb.com/status/instructure/https://outagedb.com/status/instructure/Resolved after —.Mon, 07 Sep 2026 08:33:54 GMTMinor Instructure incident: Some users are experiencing slow load times and page errors when accessing New Quizzeshttps://outagedb.com/status/instructure/https://outagedb.com/status/instructure/Resolved after 55 min.Thu, 03 Sep 2026 15:02:01 GMTMinor Instructure incident: SIN Users getting a Website is under heavy Load (request timed out)https://outagedb.com/status/instructure/https://outagedb.com/status/instructure/Resolved after 27 min.Tue, 01 Sep 2026 07:26:33 GMTMinor Instructure incident: Some users in the Asia-Pacific region are experiencing slowness or page errors in Canvas.https://outagedb.com/status/instructure/https://outagedb.com/status/instructure/Resolved after 34 min.Tue, 01 Sep 2026 02:16:44 GMTMajor Instructure incident: PDX Users getting a Website is under heavy Load (request timed out)https://outagedb.com/status/instructure/2026-08-31-pdx-users-getting-a-website-is-under-heavy/https://outagedb.com/status/instructure/2026-08-31-pdx-users-getting-a-website-is-under-heavy/Resolved after 5 h 17 min.Mon, 31 Aug 2026 17:49:49 GMTMinor Instructure incident: Students unable to submit or resume certain assessmentshttps://outagedb.com/status/instructure/https://outagedb.com/status/instructure/Resolved after 4 days.Thu, 27 Aug 2026 18:39:21 GMTMajor Instructure incident: Some users may not be receiving Multi-Factor Authentication SMS messages when logging into Canvashttps://outagedb.com/status/instructure/2026-08-24-some-users-may-not-be-receiving-multi-factor/https://outagedb.com/status/instructure/2026-08-24-some-users-may-not-be-receiving-multi-factor/Resolved after 2 h 11 min.Mon, 24 Aug 2026 15:58:57 GMTMajor Instructure incident: Users in the Virginia and Oregon regions are unable to access Impact Messaging and Dashboardhttps://outagedb.com/status/instructure/2026-08-24-users-in-the-virginia-and-oregon-regions-are/https://outagedb.com/status/instructure/2026-08-24-users-in-the-virginia-and-oregon-regions-are/Resolved after 2 h 27 min.Mon, 24 Aug 2026 15:03:41 GMT