Major incident

Instructure: Users in the Virginia and Oregon regions are unable to access Impact Messaging and Dashboard

Aug 24, 2026, 15:03 UTC

started

17:30 UTC

resolved

2 h 27 min

duration

Affected: Impact

Current status of Instructure: Operational — live Instructure status

Timeline

Aug 24, 2026, 15:03 UTC
identified
Users may experience slowness, blank pages, or high latency in the Impact Dashboard and delays with Impact messages. Users may also be unable to access Campaign Templates. We are actively working to resolve the issue with the highest priority.
Aug 24, 2026, 16:07 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Aug 24, 2026, 17:30 UTC
resolved
This incident has been resolved.

Updates as published by Instructure (original).

This was part of a wider event: 30 services reported incidents within the hour.

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