Minor incident

Instructure: Canvas Jobs (course import/export, SIS imports, Blueprint syncs, Grade posting) are processing slowly for some users

Sep 30, 2026, 17:04 UTC

started

19:03 UTC

resolved

2 h

duration

Affected: Canvas LMS, us-west-2

Current status of Instructure: Operational — live Instructure status

Timeline

Sep 30, 2026, 17:04 UTC
investigating
We are currently investigating this issue.
Sep 30, 2026, 17:45 UTC
monitoring
A fix has been implemented and we are monitoring the results.
Sep 30, 2026, 19:03 UTC
resolved
This incident has been resolved.

Updates as published by Instructure (original).

This was part of a wider event: 47 services reported incidents within the hour.

Datadog US1 18:02 UTC · Delayed Events
WatchGuard Technologies 17:52 UTC · 2026-09-30 - AMER - Device Summary and Dashboard errors
Kennesaw State University 17:47 UTC · Owl Express Issue Identified - Wendesday, 09/30/2026
Peloton 17:37 UTC · Latest iOS Mobile App update (v.15.133.0) is experiencing intermittent app crashes upon launch
Gorgias 17:21 UTC · Increased latency in the ai agent
Bolt.new 17:18 UTC · Features → Prompting Degraded
Thinkific 17:14 UTC · THINKIFIC APP DOWN
Alpaca 17:13 UTC · Order processing delays
Pantheon Operations 16:53 UTC · Appserver availability interruptions
PowerSchool Products 16:40 UTC · Analytics Dashboard (A&I)
Brex 16:38 UTC · Admin home page load error spike
Kaseya 16:37 UTC · Datto SaaS Protection - M365 Backup Performance Degradation - Post-Graph Migration
Intellistack 16:08 UTC · Delayed Documents Deliveries After Sign Completion
Cornerstone 16:07 UTC · High Event queue count in US SL3