No impact incident

Imperva: [INC-1165] Service Degradation Affecting Newly Onboarded Sites

Oct 19, 2026, 17:38 UTC
started
22:47 UTC
resolved
5 h 10 min
duration

Current status of Imperva: Under maintenance — live Imperva status

Timeline

  1. Oct 19, 2026, 17:38 UTC
    investigating
    We are investigating a service degradation affecting resolution for some newly onboarded sites. Our teams are working to determine the cause and will provide updates as more information becomes available. The next update will be provided by 18:30 UTC.
  2. Oct 19, 2026, 18:34 UTC
    investigating
    Our internal teams are continuing to investigate the service degradation that is affecting the newly onboarded sites. Investigation into the cause of the service degradation is ongoing. Further updates will be provided by 19:00 UTC
  3. Oct 19, 2026, 19:10 UTC
    investigating
    Investigation into the cause of the service degradation is currently ongoing. Further updates will be provided as information becomes available.
  4. Oct 19, 2026, 19:27 UTC
    identified
    Our internal teams have identified the service degradation that is affecting the newly onboarded sites. We are currently working to remediate the incident and further updates will be provided as information becomes available.
  5. Oct 19, 2026, 20:30 UTC
    identified
    Following identification of the service degradation, our teams successfully tested mitigation measures and are actively working to deploy them and restore normal service.
  6. Oct 19, 2026, 21:29 UTC
    identified
    The impact has been mitigated, and normal service has been restored. Our teams are continuing to monitor the environment to confirm stability. Further updates will be provided as information becomes available.
  7. Oct 19, 2026, 21:35 UTC
    monitoring
    Mitigation efforts have concluded and new site resolution has returned to normal. The next update will be provided by 22:45 UTC.
  8. Oct 19, 2026, 22:47 UTC
    resolved
    Following successful mitigation and a period of monitoring, we have confirmed that the service is operating normally and the issue is resolved. We apologize for any inconvenience this may have caused.

Updates as published by Imperva (original).

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