Major incident

iAdvize (HA): P1 - Impossible to open conversation

Oct 12, 2026, 08:06 UTC

started

07:30 UTC

resolved

—

duration

Current status of iAdvize (HA): Operational — live iAdvize (HA) status

Timeline

Oct 12, 2026, 07:30 UTC
resolved
Disruption to livechat; impossible to create a new conversation - incident lasted from 9:24 to 9:45

Updates as published by iAdvize (HA) (original).

This was part of a wider event: 12 services reported incidents within the hour.

Mercado Pago 08:56 UTC · Point - Approval Anomaly - MLB
Cloudflare 08:52 UTC · Elevated errors in Los Angeles (LAX)
Sage 08:41 UTC · Banking Service - Partial Outage
Zapier 08:39 UTC · Errors in Custom Actions and Zapier MCP requests due to duplicated query parameters
GoCardless 08:39 UTC · Email delivery issues affecting Yahoo and AOL addresses
PagBank 08:38 UTC · System unavailable:
Cardiff University 08:31 UTC · Intermittent issues accessing the SIMS Client via RAS
Telnyx 08:31 UTC · Email API messages rejected with gw_reject// injection_failed
Sumsub 08:30 UTC · Applicants incorrectly rejected due to face matching issue
Make 08:23 UTC · Failing scenarios with "Scenario" app
Domainkeskus 08:13 UTC · Sähköpostien suodatuksessa ongelmia
SEEK API 08:05 UTC · Intermittent timeouts across all services
Primer 07:46 UTC · Primer 3DS Degradation
Cornerstone 07:43 UTC · Reporting 2.0 – FRA (EU) SL1 - Unable to Create or Edit Reports Due to Unresponsive Report Builder
Signicat 07:42 UTC · Incident on 3rd party service - Data Verification - Kamer Van Koophandel (KvK)