Minor incident
Sage: Banking Service - Partial Outage
Oct 12, 2026, 08:41 UTC
started
07:35 UTC
resolved October 13, 2026
22 h 54 min
duration
Affected: Banking Service, Sage Business Cloud Accounting ZA, Sage Evolution SDK (ZA), Sage Intacct
Current status of Sage: Minor issues — live Sage status
Timeline
- Oct 12, 2026, 08:41 UTCinvestigatingWe are investigating a potential issue with the service. An update will be provided within 30 minutes.
- Oct 12, 2026, 09:01 UTCidentifiedWe identified an issue affecting customers in South Africa using Standard Bank, resulting in difficulties with transaction syncing, onboarding and re-authentication. Onboarding customers are presented with error message: “unfortunately something went wrong, please try again later". Connected customers are experiencing a delay in receiving transactions. Products/Service impacted include: SBC Accounting (ZA) Sage 50 (ZA) Sage Evolution Sage Intacct We are currently investigating.
- Oct 12, 2026, 15:19 UTCidentifiedWe are continuing to investigate the cause of the issue. Thank you for your patience as we work to resolve this issue.
- Oct 13, 2026, 07:35 UTCresolvedThis incident has been resolved.
Updates as published by Sage (original).
Other services with incidents at the same time
This was part of a wider event: 12 services reported incidents within the hour.
- Jimdo 09:34 UTC · Webmail Outage
- IPRoyal 09:29 UTC · IPRoyal Customer Dashboard issues
- Aircall 09:29 UTC · Calling Issues
- Mercado Pago 08:56 UTC · Point - Approval Anomaly - MLB
- Cloudflare 08:52 UTC · Elevated errors in Los Angeles (LAX)
- Zapier 08:39 UTC · Errors in Custom Actions and Zapier MCP requests due to duplicated query parameters
- GoCardless 08:39 UTC · Email delivery issues affecting Yahoo and AOL addresses
- PagBank 08:38 UTC · System unavailable:
- Cardiff University 08:31 UTC · Intermittent issues accessing the SIMS Client via RAS
- Telnyx 08:31 UTC · Email API messages rejected with gw_reject// injection_failed
- Sumsub 08:30 UTC · Applicants incorrectly rejected due to face matching issue
- Make 08:23 UTC · Failing scenarios with "Scenario" app
- Domainkeskus 08:13 UTC · Sähköpostien suodatuksessa ongelmia
- iAdvize (HA) 08:06 UTC · P1 - Impossible to open conversation
- SEEK API 08:05 UTC · Intermittent timeouts across all services
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