Major incident

Telnyx: Email API messages rejected with gw_reject// injection_failed

Current status of Telnyx: Under maintenance — live Telnyx status

Timeline

1. Oct 12, 2026, 08:31 UTC
   investigating
   We are currently investigating this issue.
2. Oct 12, 2026, 09:36 UTC
   monitoring
   Email sending through the Telnyx Email API was unavailable during the following periods: • 9th October, approximately 21:10–22:05 UTC. • 10th October at approximately 22:15 UTC until 12th October at 09:25 UTC. New send requests during these periods failed with **_gw_reject// injection_failed_**. Messages already queued before each interruption continued to be sent. Customers can retry messages that failed during the affected periods. Service has been restored following a mitigation. We are monitoring stability and working on a permanent fix.
3. Oct 12, 2026, 13:58 UTC
   resolved
   We have confirmed reports that Email API deliverability has now improved. Email sending through the Telnyx Email API was unavailable during the following periods: - 9th October, approximately 21:10–22:05 UTC. - 10th October at approximately 22:15 UTC until 12th October at 09:25 UTC. A service restart by our engineers stabilised deliverability after 12th October at 09:25 UTC and resolved the issue.

Updates as published by Telnyx.