Major incident
HeyGen: GPU Vendor Issue
Jun 30, 2026, 19:28 UTC
started
20:46 UTC
resolved
1 h 19 min
duration
Current status of HeyGen: Operational — live HeyGen status
Timeline
- Jun 30, 2026, 19:28 UTCidentifiedDue to a lack in GPUs available - we're seeing an increase in outages and a degradation in performance.
- Jun 30, 2026, 20:46 UTCresolvedWe've scaled up number of instances and we're no longer seeing an increase in errors.
Updates as published by HeyGen.
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More HeyGen incidents
- October 10, 2026 incident fixed and monitoring
- October 4, 2026 Video Agent Outage
- September 16, 2026 Seedance Outage
- September 9, 2026 Video Agent GET /v3/video-agents/{session_id} 404s on all new sessions
- July 1, 2026 Service Outage
- April 14, 2026 App not operational