Critical incident
HeyGen: App not operational
Apr 14, 2026, 18:13 UTC
started
19:12 UTC
resolved
59 min
duration
Current status of HeyGen: Operational — live HeyGen status
Timeline
- Apr 14, 2026, 18:13 UTCinvestigatingWe have identified an issue that cause the HeyGen platform to be not operational
- Apr 14, 2026, 19:01 UTCmonitoringApp should be operational now
- Apr 14, 2026, 19:12 UTCresolvedThe platform is fully operational now.
Updates as published by HeyGen.
Other services with incidents at the same time
- PressReader 18:41 UTC · TECHNICAL STATUS
- Webflow 18:07 UTC · [RESOLVED] Reports of intermittent 5xx errors on some hosted sites and issues accessing Webflow services
- Brivo 17:42 UTC · Brivo Service Disruption
- 1Password 17:25 UTC · 1Password Hosted Service in the US experiencing high latency and errors
More HeyGen incidents
- October 10, 2026 incident fixed and monitoring
- October 4, 2026 Video Agent Outage
- September 16, 2026 Seedance Outage
- September 9, 2026 Video Agent GET /v3/video-agents/{session_id} 404s on all new sessions
- July 1, 2026 Service Outage
- June 30, 2026 GPU Vendor Issue