Major incident

W. W. Norton & Company: Intermittent digital product issue on wwnorton.com

Affected: wwnorton.com (main website)

Current status of W. W. Norton & Company: Operational — live W. W. Norton & Company status

Timeline

1. Jun 30, 2026, 19:34 UTC
   investigating
   We are investigating an intermittent issue where digital products are not appearing in the customer dashboard. We will post updates here. If you are experiencing this issue, please contact support.wwnorton.com/request for help.
2. Jun 30, 2026, 23:33 UTC
   resolved
   This issue has been resolved. If you experience any further issue accessing your digital products, please contact support.wwnorton.com/request.

Updates as published by W. W. Norton & Company (original).