Major incident

Telnyx: Delayed delivery of 10DLC SMS messages to AT&T destinations

Oct 6, 2026, 17:38 UTC
started
19:30 UTC
resolved October 7, 2026
25 h 51 min
duration

Current status of Telnyx: Under maintenance — live Telnyx status

Timeline

  1. Oct 6, 2026, 17:38 UTC
    investigating
    We are investigating delays in the delivery of SMS messages sent over 10DLC long code numbers to AT&T subscribers, beginning October 6 at around 15:00 UTC. Messages are being accepted but may be delivered later than expected to AT&T handsets. Messages to other carriers are not affected. Our team is working with our downstream partner and AT&T to identify the cause and restore normal processing. We will provide further updates as more information becomes available.
  2. Oct 7, 2026, 13:03 UTC
    monitoring
    Message processing has returned to normal, and all queued messages have been delivered. SMS messages sent over 10DLC long code numbers to AT&T subscribers are now being delivered without delay. We are continuing to monitor traffic closely while our downstream partner and AT&T complete their investigation into the root cause. We will post a final update once the incident is resolved.
  3. Oct 7, 2026, 19:30 UTC
    resolved
    Message processing has returned to normal, and all queued messages have been delivered. SMS messages sent over 10DLC long code numbers to AT&T subscribers continue being delivered without delay after monitoring period.

Updates as published by Telnyx.

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