Minor incident

Cursor: Investigating service degradation — Cloud Agents and Grok Bot

Sep 29, 2026, 14:25 UTC

started

18:05 UTC

resolved

3 h 41 min

duration

Affected: Cloud Agents, Grok Bot

Current status of Cursor: Operational — live Cursor status

Timeline

Sep 29, 2026, 14:25 UTC
investigating
We are investigating a service degradation affecting Cloud Agents and Grok Bot.
Sep 29, 2026, 15:26 UTC
identified
The root cause has been identified and a fix is being implemented.
Sep 29, 2026, 17:54 UTC
monitoring
Fixes are being implemented and we are monitoring for service restoration.
Sep 29, 2026, 18:05 UTC
resolved
This incident has been resolved.

Updates as published by Cursor (original).

This was part of a wider event: 18 services reported incidents within the hour.

SU ITS 15:16 UTC · Qualtrics Service Disruption
Pitt Digital Systems 15:09 UTC · Vendor Issue Affecting Claude for Education Logins
GoTo 15:03 UTC · GoTo Meeting, Webinar or Training - Webcam or screen share issues
Mews 15:02 UTC · AI tooling degraded due to Claude and Azure Foundry outage
uchicago 14:56 UTC · Claude Partial Outage
Cielo 14:53 UTC · Indisponibilidade parcial nos fluxos de solicitação (maquininhas) e produtos (serviços) de logística através do site.
Nextech 14:53 UTC · Performance Issue
SU ITS 14:50 UTC · Claude.ai outage
Intellistack 14:49 UTC · Formstack Sign API Authentication Issues
Genetec Cloud Products 14:45 UTC · Potential issue affecting Genetec Cloud Products / Security Center SaaS → Investigation West Europe
Daxko 14:45 UTC · Engage Pro - Slow Loading for Pages, Reports, and Guests
Ohio University 14:41 UTC · Guest Wifi Network Outage
Harness 14:41 UTC · Prod2: CV is failing with errors for all customers
Host Europe 14:40 UTC · Einkaufswagen beeinträchtigt
Dartmouth College 14:39 UTC · Claude outage - degraded performance in Claude AI and desktop apps